At Urbanesta Realtors, safeguarding the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to ensure your data is protected. By using our website, you consent to the collection and use of your information as described in this policy.

If you have any questions or need further information regarding our Privacy Policy, please feel free to contact us at any time.

Applicability of This Privacy Policy

This Privacy Policy applies exclusively to our online activities and governs the information shared or collected through our website. It does not apply to information collected offline or through channels other than this website. By visiting and using our website, you agree to the terms outlined in this Privacy Policy.

Consent

By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms outlined here, we kindly request that you refrain from using our website.

Information We Collect

When you engage with our website, such as by filling out forms or signing up for updates, we may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Postal address
• Other contact details

Additionally, we may collect non-personal information such as your browser type, device information, and browsing behavior through the use of cookies and other tracking technologies to enhance your website experience.

How We Use Your Information

The information we collect from you is used for various purposes, including:

1. Customer Service: We may use your contact details to respond to your inquiries, provide support, and address any issues you may encounter while using our website or services.

2. Website Updates and Information: We may send you updates about our website, including new features, changes to existing services, or important notifications that may affect your experience with Urbanesta Realtors.

3. Marketing and Promotions: With your consent, we may use your information to send you promotional materials, offers, newsletters, and updates about our real estate services, new property listings, and exclusive deals that may be of interest to you.

4. Improvement of Services: Your information helps us enhance and personalize your experience on our website. It allows us to understand your preferences, which helps us provide more relevant content and services.

5. Legal Compliance: In some cases, we may need to use your information to comply with legal obligations or to protect the rights, property, and safety of Urbanesta Realtors, our users, or the public.

Data Protection

We take the privacy and security of your information seriously. Urbanesta Realtors implements a variety of security measures to maintain the safety of your personal data. This includes encryption, secure access controls, and regular security audits. However, please note that no online data transmission or storage system can be guaranteed 100% secure. We encourage you to take precautions to safeguard your personal information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide.

• For Legal Reasons: We may disclose your information when required by law or if we believe that such action is necessary to comply with legal obligations, enforce our website terms, protect our rights or safety, or protect the rights of others.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience and gather statistical data. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits and customize your experience. You can adjust your browser settings to refuse cookies, but this may impact your experience on our website.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access to Information: You may request a copy of the personal information we have on file about you.
• Correction or Deletion: You may request that we correct any inaccurate information or delete your personal data from our records, subject to legal exceptions.
• Opt-Out of Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in the emails or contacting us directly.
• Data Portability: In some cases, you may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at the details provided below.